FAQ
Yes! Once your order ships, you’ll receive a tracking number via email. If you don’t see it, check your spam folder or reach out to us at studio@marissalazaridis.com.
Please note: All artwork is made to order. Framed prints typically require 2–3 weeks for production before shipping. Once shipped, most U.S. orders arrive within 5–7 business days.
If your order hasn’t shipped yet, absolutely — just email us as soon as possible at studio@marissalazaridis.com with your updated address.
Once a package has been shipped, we’re unable to reroute it.
All Limited Edition prints are professionally framed and ready to hang. Each one is floated over an acid-free mat and set in a handcrafted shadow box frame for a museum-quality finish.
Open Edition prints (when available) will be sold unframed to offer more flexibility in how you choose to display them.
If you're unsure which option is right for you, feel free to reach out with any questions!
If your print arrives damaged, please email us at studio@marissalazaridis.com within 7 days of delivery.
Be sure to include clear photos of the artwork and its packaging. We’ll work with you to arrange a replacement or find a solution.
Every order includes a handwritten thank-you note from the artist.
If you're sending your order as a gift and would like to include a message for the recipient, email us at studio@marissalazaridis.com right after checkout — we'll do our best to accommodate your request.
Each framed print is made to order in collaboration with Tribeca Printworks. Please allow 2–3 weeks for production before your order ships.
Shipping Time (After Production):
Domestic (U.S.): Most framed prints arrive within 5–7 business days after they ship.
International: If you're located outside the U.S., please email studio@marissalazaridis.com before purchasing to receive a custom shipping quote. Delivery typically takes 2–4 weeks after shipment, depending on location and customs processing.
Need something specific? If you require delivery by a certain date or have special requests, feel free to reach out.
In case of damage: Please email clear photos of the artwork and packaging to studio@marissalazaridis.com within 7 days of delivery. Each case will be handled individually with care to ensure a fair outcome.